Privacy & Data Protection

AC77 Privacy Policy — your data stays yours

Every piece of your data at ac77 is kept with the highest level of security. What information we collect, why we collect it, and what your rights are — it's all clearly explained right here.

Last Updated: January 2026
Language: English (en-BD)
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Our Core Commitments at a Glance

  • Data Is Never Sold
  • 256-bit SSL Encryption
  • Only Necessary Data Collected
  • Right to Access & Erasure
  • No Sharing Without Legal Obligation
SSL
256-bit Encryption Protection
0%
Sale of Data to Third Parties
24/7
Data Protection Oversight
GDPR
Adherence to International Standards

How AC77 Protects Your Data

Ac77's Key Data Protection Measures at a Glance

Encrypted Data Transmission

All data transmitted from your browser to our servers on ac77 is secured with 256-bit TLS encryption. Passwords, payment details, and personal information cannot be intercepted in transit.

Special Protection for KYC Data

Sensitive documents such as NID, passport, or driving licence are stored on ac77's dedicated encrypted servers and can only be accessed by the verification team.

Data Minimization Policy

Ac77 only collects data that is genuinely necessary to provide our services. We do not ask for unnecessary information, and outdated data is deleted once its retention period has expired.

Sale of Data to Third Parties is Prohibited

Ac77 never sells your personal data to advertisers, data brokers, or any other third party. Data is not shared unless required by law.

Access Control

Within ac77, only authorised personnel can access specific data. Every access is logged, and no unauthorised individual can view your information.

Compliance with International Standards

Ac77's privacy policy is built on the core principles of GDPR. No data is used without the user's consent.

Summary of Data Collection and Use

What data is collected and why — a straightforward table with all the answers

Data Type Why It Is Collected Retention Period
Name & Mobile Number For account creation and communication For as long as the account remains active
Payment Information To process transactions and comply with AML regulations 5 years (as required by law)
KYC Documents Age & Identity Verification 2 years after account closure
Browsing & Login Data Security & Fraud Prevention 90 days
Gaming History Dispute Resolution & Responsible Gaming 3 Years
Device & IP Information Multiple Account Detection 1 Year
Cookie Information To improve site experience Session or up to 1 year
1

Introduction & Scope

Ac77 (ac77.im) takes the privacy of its users very seriously. This Privacy Policy explains what information ac77 collects about you, why it is collected, how it is used, and how long it is retained.

By creating an account or using ac77, you consent to your data being used in the manner described in this Privacy Policy. If you do not agree, please refrain from using ac77.

This policy was written in Bengali for users in Bangladesh. In the event of a legal dispute, the English version shall be considered the authoritative text.


2

Information We Collect

Ac77 collects two types of data — what you provide directly, and what is gathered automatically as you use the site.

Information you provide directly:

Name & Username Mobile Number Email Address Date of Birth Address Payment Information NID / Passport Support Messages

Automatically Collected Information:

IP Address Device Type Browser Information Login Times & History Gaming Activity Cookie Information

We never have direct access to your password — it is stored as an encrypted hash. Neither ac77 nor its staff will ever ask for your password by phone or email.

If anyone claiming to be from ac77 asks for your password, OTP, or payment details, it is a scam. Report it to our support team immediately.


3

Purpose of Data Use

Ac77 uses your data only for specific purposes. Each purpose is clearly outlined below:

  • Service Delivery: Managing your account, processing deposits and withdrawals, and providing betting and gaming services.
  • Identity Verification: Completing age verification and the KYC process. This is a legal requirement.
  • Security: Prevention of fraud, multiple accounts, and money laundering. This is essential as part of ac77's AML policy.
  • Contact: Sending important account notices, security alerts, and promotional information where you have given your consent.
  • Service Improvement: Analysing site performance to improve the user experience.
  • Responsible Gaming: Identifying unusual gaming patterns to provide timely assistance.
  • Legal Compliance: Meeting regulatory authority requirements.

Ac77 will never use your data beyond its original purpose. You can opt out of promotional emails or SMS at any time.


4

Data Sharing Policy

Ac77 does not sell or rent your personal data. However, certain information may be shared in the following limited circumstances:

  • Payment Processor: The information required to complete bKash, Nagad, bank, or crypto payments is shared with the relevant payment provider. This is essential to process transactions.
  • Game Provider: The provider of the game you are playing (such as NetEnt or Microgaming) receives gameplay data — but not your personal identity.
  • KYC Verification Partner: Trusted third-party providers may be used for document verification, and they are bound by strict confidentiality agreements.
  • Legal Authorities: We are legally required to disclose information when ordered by a court, upon a lawful request from a regulatory authority, or where national security demands it.

All third parties with whom data is shared are contractually bound to uphold ac77's privacy standards. They may not use your information for their own purposes.


5

Cookies & Tracking Technology

Ac77 uses cookies and similar technologies. Cookies are small files stored on your device that help the site recognise you and improve your experience.

Ac77 uses three types of cookies:

  • Essential Cookies: Maintaining login sessions and ensuring security — the site cannot function without these.
  • Performance Cookies: Anonymous data is collected to understand which pages get the most traffic and where users encounter issues.
  • Functionality Cookies: To remember your preferred language, theme, and settings.

Cookies can be disabled through your browser settings, though doing so may limit some site functionality. ac77 does not use any cross-site tracking or behavioural advertising cookies.


6

Data Retention & Deletion Policy

Ac77 does not retain data longer than necessary. Each type of data has a defined retention period (see the table above).

When you close your account:

  • Personal data is deactivated and no longer used in regular operations.
  • Transaction and KYC data is retained for a defined period as required by law.
  • Gaming history is retained for up to 3 years for dispute resolution purposes.
  • Once the retention period expires, all data is securely deleted.

To request early deletion of your data, send a written request to the support team. Data that falls under legal retention obligations may not be deleted immediately but will be deactivated.


7

Your Rights

Ac77 believes every user has the right to control their own data. The following rights belong to you:

Right to Access

You may request to know what information ac77 holds about you.

Right to Rectification

Contact support to correct any inaccurate information.

Right to Erasure

You may request deletion of your data where there is no legal barrier to doing so.

Right to Restrict Processing

You may object to the processing of your data for specific purposes.

Right to Data Portability

You may request a download of a copy of your data.

Marketing Opt-Out

You can opt out of promotional communications at any time.

To exercise these rights support@ac77.imemail us or reach out via live chat. ac77 aims to respond within 30 days.


8

Protection of Minors

Ac77 strictly does not provide services to anyone under 18. Age is verified during registration, and KYC documents are requested if there is any doubt.

Ac77 does not knowingly collect personal information from minors. If such data is collected inadvertently, it is deleted immediately upon discovery and the account is closed.

If parents suspect their child has an ac77 account registered in their name, they should immediately support@ac77.im— please contact us and the account will be investigated and suspended immediately.


9

Privacy Policy Updates

Ac77 may update this privacy policy from time to time — due to changes in technology, legal requirements, or our services. For significant changes:

  • A notice will be sent to your registered email or mobile number.
  • You will be informed via a special banner or pop-up on the site.
  • The date of any changes will be updated at the top of this page.

Continued use of ac77 after an updated policy takes effect will be considered your acceptance of the new terms. If you do not agree, you may request to close your account.


10

Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please contact ac77's Data Privacy Team:

  • Email: support@ac77.im (Include "Privacy Request" in the subject line)
  • Live Chat: Click the chat button at the bottom-right of the site
  • Hours: 24 hours, 7 days a week

The latest version of this Privacy Policy was updated in January 2026. To view a previous version, please contact the support team.

AC77 Privacy Policy: A Relationship Built on Trust

Before signing up for any online service, it's natural to wonder — will my information be safe? At ac77, the answer is yes, and that's backed by action, not just words. From the start, ac77 has placed user privacy at the heart of how it operates.

It is perfectly understandable to have concerns about online security in Bangladesh. Reports of digital fraud are not uncommon, which is why ac77 takes extra precautions. Your mobile number, bKash details, and NID are used solely to provide our services — nothing more.

One thing needs to be clear — ac77 is a betting platform, so KYC verification and the retention of financial transaction data are legal obligations on our part. If a regulatory body requests this information, we are required to provide it — there is nothing to hide about that. However, selling data to advertisers or data companies is simply not something ac77 does or ever will do.

Ac77 believes you should always be in control of your own data. You can view, correct, or request deletion of your information at any time. If you no longer wish to receive promotional messages, you can turn them off with a single click. We want that control to stay with you.

Ac77's technical team continuously updates its systems to address emerging security threats. Password hashing, payment data encryption, and suspicious login detection run around the clock. While you sleep, ac77's systems are still watching over your account.

Trust is not built overnight. ac77 believes that every transparent step — from drafting this privacy policy to maintaining every access log — is part of building that trust. If you have any questions or concerns, reach out to our support team at any time; we are always ready to help.

FAQs

The questions most commonly asked when visiting the Privacy page

A wagering or turnover requirement means you must bet a specified multiple of the bonus amount before you can make a withdrawal. For example, a bonus of ৳1,000 with a 10x wagering requirement means you need to place a total of ৳10,000 in bets before withdrawing. Not all bets count equally — at ac77, slots generally contribute 100%, meaning a ৳100 bet on slots counts as ৳100 toward the requirement. Sports Betting typically contributes 50%, so a ৳100 bet counts as ৳50. Live Casino games contribute even less, usually 10–20%. The specific contribution rate is listed alongside each bonus — it's worth checking before you claim one to keep track easily. If you're unsure, ask support; they'll walk you through it in Bangla.

Yes, ac77's support team operates 24/7 — you can get help at midnight or 4 in the morning. There are several ways to reach us. The fastest is live chat — just click the chat icon at the bottom right of the site and you'll be connected, typically within 2–5 minutes. For less urgent matters, email support@ac77.im and expect a reply within 24 hours. You can communicate in Bangla on all channels — no need to switch to English. Our support team includes Bangladeshi staff, so there's no language barrier. For urgent issues such as a suspected account compromise or unauthorized transactions, contact us via live chat directly — these are handled on a priority basis.
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Play Safe — Your Data Is Protected at ac77

Join ac77 today and get started with easy payments via bKash. Your data and your money — both are safe.

256-bit SSL Encryption · Instant bKash Payments · 24/7 Support

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